Initial consultation
Tell us about the loss.
We discuss the project, affected textiles, property location, and the people involved. This first conversation helps identify the right next step.
OUR PROCESS
A clear path.
Considered at every step.
Five steps that put communication, careful evaluation, and coordinated handling at the center of your project.
A CLOSER LOOK AT TEXTILE CARE
From careful assessment
to considered treatment.
Materials, loss conditions, and project requirements guide the approach to each textile.
Understand the textile.
Evaluation and organized handling help define the appropriate scope.
Care suited to the material.
Cleaning approaches are evaluated for the fiber and the type of exposure.
AI-generated process illustrations. These images do not depict White Glove Contents personnel, equipment, or facilities.
Scope and assessment
Understand what is possible.
We evaluate materials, exposure, condition, and project requirements. We discuss the proposed scope and any known restoration limitations before work moves forward.
Inventory and collection
Create an organized handoff.
We coordinate inventory requirements, collection logistics, and handling instructions with your project contact.
Cleaning and restoration
Coordinate care around the material.
Cleaning and treatment approaches are selected for the textiles and loss conditions. We communicate relevant findings or changes that affect the agreed scope.
Review and return
Bring the project full circle.
We review the coordinated work and any remaining limitations, then arrange return with the contractor or property contact.
Keep your first inquiry simple.
Share your contact details, general loss type, and service area. Please do not send policy numbers, claim numbers, payment details, or other sensitive information through the website.
LET’S TALK ABOUT YOUR PROJECT